Lab Five is a user research and design consultancy
that helps clients deliver experiences that are
human, beautiful and useful.
Elevating UX with research, testing, and leadership.
We believe humans understand Human. Located in Newburyport, Massachusetts where the mighty Merrimack River meets the Atlantic Ocean, the natural world inspires Lab Five to fuel our curiosity, ask the "why," and embrace the art of listening. Join us in collaborative innovation as we help bring your design aspirations to life.
FEATURED WORK
Some of our favorites.
BOLD
Through open-ended interviews, we identified user, technical, and business requirements. Insights gathered are being used to craft low fidelity wireframes in Figma of the top concepts for client review. Through an iterative process, these concepts will be brought to higher levels of visual and content fidelity.
SPARC Portal
The SPARC Portal facilitates enhanced understanding of the peripheral nervous system to support the development of safe and effective bioelectronic therapies by driving collaborative neurosciences and providing online resources for accessing and submitting curated data and models, as well as dynamic knowledge-management and visualization tools.
McCann Worldgroup
We conducted ethnographic ‘go-alongs’ with families across the USA and generated case studies to answer the central research question of “What is the nature and shape of the American Dream today?” Interviews took place in people’s homes, vehicles, and communities.
Gusto
We conducted interviews with Gusto users from both employer and employee perspectives to validate a new pay concept. After analyzing the data, sessions were conducted by our team with stakeholders to drive decisions around the new feature.
Usability Testing for Medical Devices
We performed usability validation testing required for regulatory approval. Studies adhere to a strict protocol that tests whether products are safe and effective. Detailed reporting includes root cause analysis for any issues including errors, close calls and difficulties.
We’ve helped countless other clients deliver experiences that are human, beautiful, and useful.
ACT!
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Biogen
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BOLD
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Convene
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Fidelity
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Forrester
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Gusto
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McCann Worldgroup
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NIH SPARC Program
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Pearson
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Plimoth Patuxet
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Radius Innovation & Development
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TIAA
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UKG
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ACT! 〰️ Biogen 〰️ BOLD 〰️ Convene 〰️ Fidelity 〰️ Forrester 〰️ Gusto 〰️ McCann Worldgroup 〰️ NIH SPARC Program 〰️ Pearson 〰️ Plimoth Patuxet 〰️ Radius Innovation & Development 〰️ TIAA 〰️ UKG 〰️
Interested?
At Lab Five, we are dedicated to elevating your business through exceptional user experiences. Our comprehensive services encompass countless means and exploration capable of ensuring that your products resonate with your audience. If you're curious about how Lab Five can help your business thrive with the power of UX, we invite you to get in touch. Your journey to enhanced user experiences begins here. We are happy to work with you on site, remotely, or in our offices.
Let's start a conversation about the exciting possibilities
for your brand's success. Schedule a free consultation.
Occasionally we share blog posts and news about the work we do here at Lab Five LLC. Feel free to share your email if you wish to hear more!